These are the terms and conditions for the website www.affinitynexuss.com. Affinity Nexus is an NFT agency business and PETZLER SOLUTIONS PTE. LTD. is the sole owner of this website with offices located in 111 North Bridge Road, #24-02 Peninsula Plaza, Singapore 179098. All of the information and content supplied herein.
Any customers intending to use any of the services made available on this website need to read these terms and conditions carefully before doing so. If you do not understand or do not agree with anything in these terms and conditions, then you may not use this website.
All Affinity Nexus customers are required to create an account via www.affinitynexuss.com before they can access and use the services available. Accounts are required for your own security and we ask all customers to create a unique password which they will be asked to enter each time they return to the website.
Affinity Nexus is a full-service NFT, or non-fungible token, agency. We offer design, creation and marketing of NFTs to a global audience. Our services are arranged and displayed clearly on the website across the following categories:
We offer NFT design services which customers can purchase across a number of different categories which are on the website. Once a customer has chosen which NFT design service they want to use, they will be notified of how long the service will be likely to take. Please note that this can be any period of a duration between 7 and 30 days. Delivery times for any of our design services will depend on the complexity of the brief and which attributes the customer has chosen. All customers will be informed of the expected delivery time as soon as they have purchased their NFT design service. We shall not be liable for any delays in the NFT design service.
We offer a number of NFT marketing services, one of which is Ad Campaigns on social media. These ads are offered across the most popular social media channels including Facebook, Twitter, Instagram, TikTok and Google Ads. When you select one of our ad campaign services you will be advised of the duration of this service ahead of final check out.
Community Growth is another of our marketing services which is specifically tailored for the NFT market. We will help customer’s NFT’s get community awareness and recognition across popular crypto-community channels including Discord, Telegram and Reddit. Customers will be advised of the duration of this package upon purchase.
We combine mainstream marketing techniques with NFT technologies to deliver a number of effective NFT marketing and PR strategies which cover brand awareness, reputation and promotion. Customers will be advised of the duration of this package upon purchase.
Our Complete Bundles are a combination of our best-selling NFT services and provide multiple services in one single purchase. Customers choose which bundle they want and then they will be advised of the duration of this package upon purchase.
Customers will need to pay for all services in full before they are delivered. PSPLAFN, SINGAPORE will appear on bank statements as the payment reference for any services which have been purchased through www.affinitynexuss.com. All Visa & Mastercard debit and credit cards are accepted forms of payment methods.
If a customer is dissatisfied with any part of the Affinity Nexus service then they may apply for a refund, but only if they get in touch with us within 14 days of receiving the service. Customers may request a refund for any number of reasons, and we will take all complaints or refund requests very seriously. We are however unable to issue refunds in any event where the disruption to our service has not been caused by our part.
If your application for a refund has been successful, then we will email you within 21 days of receiving your refund request and the funds will be re-imbursed back into the original account which they were paid from.
Delivery time for all of our marketing services are selected by the customer. When purchasing any of our marketing services the customer will choose how long they want the duration of the project to be. This can range from between 1-12 months.
Delivery times for design services range from 7-30 days should you not receive your NFT after 30 days, please get in touch with us and we will resolve the matter right away or issue a refund. For bespoke NFTs the delivery time frame will depend on what requirements are selected, one of our agents will email you once your order has been made to confirm the delivery. Its important to note, for the most complex design and collection size you can expect to have this within 3 months. All final products will then be delivered as digital files to the customer via the email address which they have used to create their account at www.affinitynexuss.com.
Delivery times for custom packages or bundles can range from any time between 1 month to twelve months. All customers will be informed of the expected delivery time of their bundle via email as soon as they have confirmed their order.
When ordering a custom package, customers will need to provide a brief detailing what they wish to get from working with Affinity Nexus. We will then create a custom package which has been specifically tailored around this brief. In order to provide the best service possible, we ask all of our customers to provide as much information as possible in order to inform us of the work to be carried out. We will not be liable for any discrepancies in work which result from incomplete information provided by the customer.
When booking any service with www.affinitynexuss.com. we do not offer any guarantee as to the success of the NFT for further financial gain. All of our services are delivered to the best of our ability and using our experience, but we offer no guarantee on return on investment for our services.
The metaverse and crypto-currencies networks are highly volatile markets which may change and fluctuate at any time and without prior warning and we do not offer any guarantee or advice on how to best operate in these markets.
UNDER NO CIRCUMSTANCES WILL www.affinitynexuss.com., ITS OWNERS OR ITS DIRECTORS OR ANY OF ITS EMPLOYEES, AFFILIATES, CONTRACTORS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT OR INDIRECT CONSEQUENTIAL DAMAGES OF ANY KIND. THIS INCLUDES WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY OTHER SIMILAR DAMAGES WHETHER BASED IN CONTRACT, STRICT LIABILITY OR OTHERWISE ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS OR ANY LOSS OR DAMAGE OF ANY KIND THAT HAS BEEN INCURRED AS A RESULT OF THE USE OF THIS SERVICE.
As a customer you will agree to indemnify, defend and hold harmless www.affinitynexuss.com and its owner including partners, officers, agents, contractors, licensors, service providers, suppliers and employees, from any claim or demand which includes any reasonable legal fees which have been made by a third party arising out of your breach of these terms and conditions. In any case this will be governed by local jurisdiction.
Cancellations of any orders made on www.affinitynexuss.com. can only be accepted if they are made in writing via email within 24 hours of the receipt of your payment and before any works have commenced.
These terms and conditions will be governed by the courts of Singapore.
If you have any further questions regarding these terms and conditions, then please get in touch with us using the contact information provided.
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